These Terms of Service govern your use of redwoodwebdesign.com and any related services provided by RedWood Web Design. By using our website or engaging our services, you agree to these Terms.
If you do not agree with these Terms, please do not use the website or services.
1. About Us
RedWood Web Design is a web development agency providing hand-coded websites, WordPress development, e-commerce solutions, SEO services, and website maintenance support.
2. Services
Service scope, pricing, and timelines are defined in individual proposals, statements of work, or service agreements. Any custom terms in signed agreements will take precedence over this general Terms of Service document.
3. Use of the Website
You agree to use this website lawfully and not to:
- Attempt unauthorized access to systems, servers, or accounts.
- Upload malicious code, spam, or harmful content.
- Copy, scrape, or reproduce website content without permission.
- Use the website in ways that violate applicable law.
4. Intellectual Property
All website content, branding, graphics, and text on redwoodwebdesign.com are owned by or licensed to RedWood Web Design. You may not reuse or redistribute our materials without prior written consent.
For client projects, ownership and licensing terms are defined in each project agreement and transfer upon full payment where specified.
5. Project Engagements and Payments
Project payment schedules, accepted methods, and billing policies are stated in each proposal or invoice.
- Deposits may be required before work begins.
- Milestones and final balances are due according to agreed terms.
- Late payments may pause deliverables or support services.
Unless otherwise stated in writing, invoices are due upon receipt and are non-refundable once work has started.
6. Revisions and Scope
All projects are delivered within the agreed scope. Revision rounds, change requests, and additional features outside approved scope may require additional time and fees.
7. Client Responsibilities
Clients are responsible for providing timely feedback, accurate content, required access credentials, and approvals. Delays in communication or approvals can affect timelines and delivery dates.
8. Disclaimer of Warranties
Our website and services are provided on an "as is" and "as available" basis. While we strive for quality and reliability, we do not guarantee uninterrupted availability, error-free performance, or specific ranking outcomes.
9. Limitation of Liability
To the fullest extent permitted by law, RedWood Web Design will not be liable for indirect, incidental, consequential, or special damages arising from use of the website or services.
Our total liability for any claim related to paid services is limited to the amount paid by the client for the relevant service period.
10. Third-Party Links and Services
Our website may reference third-party tools, platforms, and links. We are not responsible for the availability, content, privacy practices, or policies of third-party services.
11. Confidentiality
We respect client confidentiality and do not disclose private project information except as required to deliver services, comply with law, or with client consent.
12. Termination
Either party may terminate a service engagement in accordance with the applicable agreement. Upon termination, client access and deliverables will be handled according to payment status and contract terms.
13. Governing Law and Disputes
These Terms are governed by applicable laws of the United States and the State of Wyoming, without regard to conflict-of-law principles. Any disputes will be resolved through good-faith negotiation first, then through appropriate legal channels if necessary.
14. Changes to These Terms
We may update these Terms from time to time. Updates become effective when posted on this page with a revised "Last Updated" date.
Continued use of our website or services after updates indicates your acceptance of the revised Terms.